Red Hat Resources Labs

1. Getting System Information with sosreport

  1. Use the following commands to generate the sosreport information and extract it. Note that it uses xz compression and tar has a -J option that supports xz compression/decompression.

    [root@server1 ~]# rpm -q sos
sos-2.2-8.el6.noarch
[root@server1 ~]# sosreport

sosreport (version 2.2)

This utility will collect some detailed  information about the
hardware and setup of your Red Hat Enterprise Linux system.
The information is collected and an archive is  packaged under
/tmp, which you can send to a support representative.
Red Hat Enterprise Linux will use this information for diagnostic purposes ONLY
and it will be considered confidential information.

This process may take a while to complete.
No changes will be made to your system.

Press ENTER to continue, or CTRL-C to quit.

Please enter your first initial and last name [server1]:
Please enter the case number that you are generating this report for:

Running plugins. Please wait ...

Completed [52/52] ...
Creating compressed archive...

Your sosreport has been generated and saved in:
/tmp/sosreport-server1-20110829065249-4703.tar.xz

The md5sum is: d06fa6fd1d9618b639b73d7c3ee64703

Please send this file to your support representative.

You have mail in /var/spool/mail/root
[root@server1 ~]# tar xJf /tmp/sosreport-server1-20110829065249-4703.tar.xz
[root@server1 ~]# ls -d server1*
server1-2011082906521314625932

  2. Inspect the contents of the sosreport.